Luckily for me, Lenovo Support gave me the ticket number AND the Microsoft Hotline (80) number BTW, Lenovo Support specifically told me that someone form Microsoft would contact me.
After 2 calls with Lenovo Support (wait time about 30 mins each), they finally told me that *Lenovo* could not solve the problem and that a ticket was opened for *Microsoft' to fix (so much for Lenovo being the harware/software integrator). I had this very same problem and feel compelled to respond so you can get on with your Microsoft Office 365 activation.